How do I return an item?

Return Policy

Absinthe On The Net offers a 100% Money Back Guarantee. If you are not completely satisfied, you will receive a full refund of the items price. Buyer pays all shipping fees. Just notify us within 14* days of receiving your items and we will arrange a no hassle return. Returns after 14* days will be handled at our discretion. After 30* days, if a refund is issued, a 15% restocking fee may be applied. Returns only available for unused items. Please Note: Our return policy is a guideline. If you have a problem with any purchase, no matter how old, please contact us. We stand behind all of our products and will do everything we can to make you 100% satisfied with your purchase. Please note: When shipping fragile items for returns, professional packaging is highly recommended as merchandise damaged during return shipping will receive no credit. It is also a good idea to insure your return shipment. Absinthe On The Net has no responsibility for items lost, stolen or damaged during return shipping.

Warranty Policy

Lifetime Warranty items are warrantied against manufacturer defects for the life of the product, for the original owner. Warranty items will be repaired or replaced at the discretion of Absinthe On The Net. Shipping of warrantied items is the responsibility of the customer. Warranty does not cover normal wear, improperly used or abused items or glass. Warranty does not cover fountains purchased for commercial use. Original invoice must be presented for warranty service.

E-Mail: [email protected]
Phone 860-997-5063

Absinthe On The Net
PO Box 9552
Bolton CT 06043